Planable - Planable web app performance degradation – Incident details

Planable web app performance degradation

Resolved
Degraded performance
Started 7 days agoLasted about 2 hours

Affected

Web App

Degraded performance from 9:00 AM to 11:19 AM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Identified
    UTC
    Identified

    An issue with our cloud provider is preventing our system to scale up with load. This leads to performance degradation as traffic surges. We are working with the provider on fixing the issue